Please review the following guidelines to confirm your return is eligible.

To initiate a return, navigate to your Order History, and select "Start a Return" at the top of the order details. Select the items you would like to return and enter required information including the reason for the return and any additional comments you would like to provide and click continue. Complete the acknowledgement on the next screen and click confirm. This will notify the Expanded Selection Partner of your pending return request. A response should be sent within 24 hours of receipt, excluding national holidays.

Most items sold & shipped by TDSC Expanded Selection Partners can be requested for return within 30 days from the date of item delivery. See our full return policy here.

Although the return policies for items sold and shipped by an Expanded Selection Partner may be different from TDSC's return policies, we’ve set up certain minimum return standards to ensure a consistent customer experience. If you have a question about a return, please contact the Expanded Selection Partner through the order messaging feature.

Some product categories including Furniture, Small Appliances, Technology, and Business Machines may have a shortened return window of 14 days from the date of purchase.

Additional charges may apply for freight, taxes, storage, or insurance of larger items.

Exclusions and specific partner details:

Return Policy

Due to the hygienic nature of our oral care products, we only accept returns of unopened, unused products in their original packaging.

• Returns must be requested within 30 days of delivery.
• Products must be unopened, unused and in their original packaging.
• Packaging must be in resalable condition and free from damage, markings or alterations.
• Opened products cannot be returned for hygienic and safety reasons.
• Returns are subject to inspection before a refund or credit is issued.

If your order arrives damaged, defective, incorrect or with missing items, please contact us within 14 days of delivery so we can assist with a replacement, refund or credit.

Please include your order number and photos of the product and packaging when reporting an issue.